khelobet's Privacy Policy
Your personal information is our highest priority. Learn in detail in this policy how khelobet collects, stores, and keeps your information secure.
Introduction and Applicability
khelobet ("we", "our" or "platform") is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") explains how khelobet collects, uses, discloses, and protects your personal information.
This policy applies to all users of the khelobet website (https://khelobet.cam). By using or registering on our platform, you are giving your consent to this privacy policy. If you do not agree with the terms of this policy, please do not use our platform. This policy may be updated from time to time; regular reading is therefore recommended.
khelobet is operated exclusively for those aged 21 and above. We do not actively collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.
What Information We Collect
khelobet collects various types of information that are necessary for us to provide our services. Below is a breakdown of the categories of information:
Personal Identification Information
- Full name and date of birth
- National ID card or passport number (for identity verification)
- Email address
- Mobile number
- Mailing address
Financial Information
- bKash, Nagad, Rocket account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address and device type
- Browser type and version
- Operating system
- Login time and date
- Cookies and session data
Gaming Activity Information
- Game history and results
- Bonus and promotion usage records
- Betting patterns and preferences
- VIP level and rewards information
Purpose of Information Use
khelobet uses your information only for the following legitimate purposes:
Account Management
Your information is used to create, verify, manage, and secure your account. Identity verification (KYC process) is essential for fraud prevention.
Financial Transactions
Financial information is used to process deposits and withdrawals, verify the minimum deposit amount of ৳500 and withdrawal amount of ৳1,000, and complete payments promptly.
Customer Service
Your information is used to provide 24/7 live chat support, resolve complaints, and improve the platform experience.
Responsible Gaming
Your gaming activity is monitored to prevent gaming addiction. Where necessary, measures such as setting limits, taking breaks, or self-exclusion are put in place.
Security and Fraud Prevention
Information is analyzed to prevent money laundering, fraud, and illegal activity. Suspicious activity is identified and immediate action is taken.
Service Improvement
Your usage patterns are analyzed to improve the platform's games, bonus offers, and overall experience. This is done in a completely anonymous and aggregated manner.
Cookies and Tracking Technologies
khelobet uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help improve the functionality of our platform.
We use the following types of cookies:
- Essential Cookies: These are necessary for the basic functionality of the platform, such as maintaining login sessions. Without these, the platform will not work properly.
- Functional Cookies: Used to remember your preferences and settings, such as language selection and display settings.
- Analytics Cookies: Used to collect platform usage statistics to improve services. This information is completely anonymous.
- Security Cookies: Used to identify fraudulent activity and ensure account security.
You can control cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Information Sharing and Disclosure
khelobet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket and banking partners to complete financial transactions. These organizations follow their own privacy policies.
Legal Obligations
Necessary information may be disclosed to comply with legal obligations, court orders, or directives from regulatory authorities.
Technology Service Providers
Limited and necessary information is shared with trusted technology partners (such as cloud services and game providers) to operate the platform. They process information under our instructions.
Fraud Prevention Organizations
Limited information may be shared with industry-standard verification organizations to prevent money laundering and fraud. This process ensures a safe and reliable gaming environment.
Information Security Measures
khelobet follows the highest industry standards to keep your information secure. Our security measures include:
- SSL Encryption: Our entire website is secured with SSL/TLS encryption. All information exchanged between your browser and our servers is encrypted.
- Two-Factor Authentication: There is an additional verification layer for account access that prevents unauthorized entry.
- Secure Data Storage: Your information is stored on secure servers and access is strictly controlled.
- Staff Training: All our staff are regularly trained on privacy and security, and follow a minimum-necessity policy when accessing information.
- Regular Security Audits: Regular security testing of our systems is conducted so that any vulnerabilities can be quickly identified and resolved.
- Password Protection: Your password is never stored in plain text — a strong hashing algorithm is always used.
While we are committed to ensuring the highest level of protection, no data transmission over the internet is 100% secure. We ask you to keep your account password strong and not share it with anyone.
Data Retention Period
khelobet stores your personal information only for as long as necessary. Generally:
- Account information is retained while the account is active and for as long as required after closure to meet legal obligations.
- Financial transaction records are retained for the period specified by legal requirements.
- Gaming history is retained to implement responsible gaming policies.
- Cookies and session data are generally short-term and are automatically deleted after a set period.
- Security logs and audit trails are maintained for a set period for security purposes.
Once legal obligations are fulfilled and there is no business purpose, we securely delete or anonymize your information.
Your Rights and Choices
khelobet respects your rights over your personal information. You have the following rights:
📋 Right to Access Information
You can request to know what information we are storing about you. We will provide the information within a reasonable time.
✏️ Right to Correct Information
If your information is incorrect or incomplete, you can request a correction. Ensuring accurate information is important for safe gaming.
🗑️ Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
🚫 Right to Object to Processing
You can object to the use of your information for marketing communications and opt out of marketing communications at any time.
To exercise these rights or for any information-related request, contact our support team via 24/7 live chat or by email.
Privacy of Minors
khelobet is strictly operated for those aged 21 and above only. We do not knowingly collect any information from minors. Age verification measures are in place during the registration process.
If we are informed that a minor's information has been accidentally collected, we will immediately and permanently delete that information and close the associated account. If you believe a minor is using our platform, please contact us immediately.
Policy Changes and Updates
khelobet may update this privacy policy from time to time. In the event of changes, we take the following steps:
- The "Last Updated" date at the top of the page will be changed.
- For important changes, a notification will be sent to the registered email address.
- A notice will be displayed on the platform before significant changes.
Continued use of the platform after an update will be taken as your consent to the new policy. We recommend that you check this page regularly.
Third-Party Services
khelobet's platform has integrations with game providers, payment processors, and other service providers. These third-party service providers have their own privacy policies and khelobet is not responsible for their information-collection practices.
We work only with trusted and established partners and include data protection obligations in our agreements with them. However, you are advised to read the privacy policies of third-party services before using them.
Privacy Contact
For any questions or concerns about your information, your privacy rights, or this policy, please contact us:
Or get immediate help in Bengali through our 24/7 live chat support.
To get in touch, log in at khelobet Login.